
As an extensive coffee drinker and lover of coffee houses, I am going to compare the two most visited coffee shops in India – Starbucks and Cafe Coffee Day.
Ever since Starbucks opened its first outlet in India, we’ve all been aware of the disruption in the coffee market, but all customer comparisons have been spoken in hushed tones. And even though I have seen the long lines outside a Starbucks outlet in New Delhi, the CCD’s and Costa Coffee’s aren’t exactly empty either. I was confused why a city as busy as New Delhi would have people with enough time to wait outside Starbucks for over two hours just to get a cup of coffee. Guess that says something about Starbucks success in maintaining a premium position in India.
Starbucks vs CCD: Menu:
Both coffee houses have a fairly large and appetizing selection of food and beverages. Both have beverages including hot and cold coffees, iced teas and frappuccinos. I like that Cafe Coffee Day is having fun with their frappes by using oreos and coffee beans, but Starbucks wins me over by including less-calorie caffine fixes like iced cappuccinos and espresso shots, whereas CCD for the days I’m looking for non-creamy drinks. Lately, CCD has increased its food menu and even started including Indianized sides like samosa, etc.
Pricing:
Starbucks is infamous not just in India but also abroad for selling overpriced coffee. At a first glance the price point does seem much higher in comparison to CCD. For example, a tall cappuccino in Starbucks costs INR 120 and a regular cappuccino at CCD costs INR 75 (before taxes, tall is equivalent to regular of CCD). Similarly, a tall cafe mocha in Starbucks costs INR 140 and a regular cafe mocha at CCD costs INR 95 (before taxes). here are the two menus for comparison. Check out the extensive drinks manu for starbucks and CCD drinks menu. But all that begins to change when you do go to CCD to have a cup worth its buck.
Ambience:
Both coffee houses have pretty nice interiors. Cafe Coffee Day outlets have brighter colors like purple and red, while Starbucks has its signature off-whites and rustic browns inspired by authentic European coffee houses.
Coffee has always been a significant part of my life. For me, it’s a chance to start my day and gather my thoughts – it’s fuel for my creative process.













